Your privacy matters to us. This policy explains what personal information Nutraceuticals World collects, why we collect it and how we look after it. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
What we collect
- Information you give us. When you use our contact form, we collect your name, email address and anything you include in your message.
- Usage information. Like most websites, we automatically collect basic technical details such as your browser type, device, pages visited and approximate location, using cookies and similar tools.
- Comments or submissions. If you send us an article pitch or other material, we keep it to review and respond to it.
How we use it
- To reply to your questions, pitches and partnership enquiries
- To understand which content is useful so we can improve the site
- To keep the site secure and prevent spam or abuse
- To send emails you’ve clearly agreed to receive, if we offer a newsletter in future
We don’t sell your personal information. We won’t send you marketing email without your consent, and you can unsubscribe from any email we send at any time.
Cookies
We use cookies to make the site work, remember your preferences and understand how visitors use it. You can accept or decline non-essential cookies using our cookie banner, and you can clear or block cookies in your browser settings at any time.
Third-party services
We use trusted service providers to host the site, protect it from spam and attacks, and measure traffic. These providers may process limited personal information on our behalf and may store it outside Canada. When that happens, your information may be subject to the laws of that country.
How long we keep it
We keep personal information only as long as we need it for the purpose it was collected, or as required by law. Contact form messages are deleted once they’re no longer needed.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. You can also withdraw your consent at any time. To make a request, contact us. If you’re not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the date below.
Last updated: September 23, 2026